{"id":435421,"date":"2026-08-05T01:57:42","date_gmt":"2026-08-04T18:57:42","guid":{"rendered":"https:\/\/www.swingfish.trade\/blog\/market-news\/mcdonalds-on-the-consumer-flat-to-negative-traffic-value-wars-and-a-july-that-went-negative-435421\/"},"modified":"2026-08-05T01:57:42","modified_gmt":"2026-08-04T18:57:42","slug":"mcdonalds-on-the-consumer-flat-to-negative-traffic-value-wars-and-a-july-that-went-negative","status":"publish","type":"post","link":"https:\/\/www.swingfish.trade\/blog\/market-news\/mcdonalds-on-the-consumer-flat-to-negative-traffic-value-wars-and-a-july-that-went-negative-435421\/","title":{"rendered":"McDonald&#8217;s on the consumer: Flat-to-negative traffic, value wars and a July that went negative"},"content":{"rendered":"<div>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">McDonald&#8217;s Q2 numbers were soft \u2014 US comps up just 0.8% \u2014 and while management pinned most of the miss on self-inflicted execution problems, the transcript is littered with reminders that the underlying consumer isn&#8217;t doing the heavy lifting either. Here are five quotes that tell the story.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">1. Industry traffic is going nowhere<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">CFO Ian Borden, right at the top of his remarks:<\/p>\n<p class=\"ml-2 border-l-4 border-[hsl(var(--border-300)\/0.1)] pl-4 text-text-300\">\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">&#8220;Global comparable sales grew 1.3%, reflecting a challenging consumer environment that saw QSR industry traffic in several of our largest markets continue to be flat to negative.&#8221;<\/p>\n<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">That&#8217;s the baseline. McDonald&#8217;s is fighting for share of a pie that isn&#8217;t growing.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">2. The consumer is pressured enough to slow the growth machine<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">Borden, explaining why the 50,000-restaurant target slipped from 2027 to 2028:<\/p>\n<p class=\"ml-2 border-l-4 border-[hsl(var(--border-300)\/0.1)] pl-4 text-text-300\">\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">&#8220;Due to the current pressured consumer environment, coupled with the cumulative inflationary impact on development costs, we now expect to reach 50,000 restaurants globally in 2028.&#8221;<\/p>\n<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">When a company delays its flagship unit-growth target and cites the consumer as reason number one, take note.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">3. Value is existential<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">Borden, in one of the bluntest lines you&#8217;ll hear on an earnings call:<\/p>\n<blockquote class=\"ml-2 border-l-4 border-[hsl(var(--border-300)\/0.1)] pl-4 text-text-300\">\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">&#8220;We have been consistent. We will not get beaten on value.&#8221;<\/p>\n<\/blockquote>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">CEO Chris Kempczinski backed it up later: &#8220;There&#8217;s absolutely a strong belief and recognition that in this environment, in particular, we have to be really sharp on value.&#8221; Base menu pricing is now below near competitors in beef, chicken and beverages \u2014 that&#8217;s a company pricing defensively into a strained consumer.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">4. The loyal customer flinched when deals disappeared<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">Borden on what happened when they pulled digital offers to fund the new under-$3 menu:<\/p>\n<p class=\"ml-2 border-l-4 border-[hsl(var(--border-300)\/0.1)] pl-4 text-text-300\">\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">&#8220;In combination, all of these factors negatively impacted visits from some of our most loyal customers.&#8221;<\/p>\n<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">This is the most telling consumer signal in the call. High-frequency McDonald&#8217;s customers are so deal-sensitive that removing a Buy One, Add One promo and some app offers accounted for roughly two-thirds of the traffic miss. These customers are counting dollars. I also think that app-based behaviour is changing how people shop, as no one looks for &#8216;everyday value&#8217; anymore but deals.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">5. It got worse, not better, into Q3<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">Borden again:<\/p>\n<p class=\"ml-2 border-l-4 border-[hsl(var(--border-300)\/0.1)] pl-4 text-text-300\">\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">&#8220;Comps in the U.S. were slightly negative in July.&#8221;<\/p>\n<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">No sugarcoating there. And on China: &#8220;we expect the macro environment and the consumer backdrop to remain challenging in the near term.&#8221;<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">The shares are flat today but that&#8217;s basically negative given the market is up 2%. If you back it out, the company pushed pricing on customers until it hit a breaking point and now it&#8217;s in a battle for market share at lower prices points (and lower margins). Customers can now scroll through the apps and get their fast food at whoever is offering the best coupons\/deals.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">Management insists this is an execution problem but the backdrop they describe is one where industry traffic is flat-to-negative, the marginal visit hinges on a $3 price point or a digital coupon, and franchisees are feeling food, paper and labor inflation. The low-end US consumer is stretched, deal-hunting, and quick to walk when the value math changes. <\/p>\n<p>                            This article was written by Adam Button at investinglive.com.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>McDonald&#8217;s Q2 numbers were soft \u2014 US comps up just 0.8% \u2014 and while management pinned most of the miss on self-inflicted execution problems, the transcript is littered with reminders that the&hellip;<\/p>\n","protected":false},"author":216,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[86],"tags":[],"class_list":["post-435421","post","type-post","status-publish","format-standard","hentry","category-market-news"],"_links":{"self":[{"href":"https:\/\/www.swingfish.trade\/blog\/wp-json\/wp\/v2\/posts\/435421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.swingfish.trade\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.swingfish.trade\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.swingfish.trade\/blog\/wp-json\/wp\/v2\/users\/216"}],"replies":[{"embeddable":true,"href":"https:\/\/www.swingfish.trade\/blog\/wp-json\/wp\/v2\/comments?post=435421"}],"version-history":[{"count":0,"href":"https:\/\/www.swingfish.trade\/blog\/wp-json\/wp\/v2\/posts\/435421\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.swingfish.trade\/blog\/wp-json\/wp\/v2\/media?parent=435421"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.swingfish.trade\/blog\/wp-json\/wp\/v2\/categories?post=435421"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.swingfish.trade\/blog\/wp-json\/wp\/v2\/tags?post=435421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}